If you are facing specific errors during installation or need help with a particular operating system, tell me:
This indicates the COM port is locked by another process. Close all terminal programs (including crashed sessions) and reboot your computer to release the port, then try again.
Downloading system drivers from third-party websites or untrusted forums poses significant security risks, including malware infection. Always source Cisco software directly from official channels. Downloading from Cisco Software Central Navigate to the portal (cisco.com). Log in with your Cisco Connection Online (CCO) account.
: Ensure your USB cable is unplugged from the ASR router before running the installer to prevent driver registration conflicts. Asr-9xx Usbconsole Drivers.zip
: Modern Windows updates often automatically deploy a generic "USB Serial Port" driver that works seamlessly with Cisco hardware without manual installation.
A USB device driver must be installed on your Windows PC before you establish a physical connection to the router.
For 64-bit systems, navigate to the extracted folder and run Cisco_usbconsole_driver_X64.exe . For 32-bit systems, run Cisco_usbconsole_driver_32.exe . If you are facing specific errors during installation
Which version are you running on your laptop?
What (and version) is your management computer running? What terminal emulator software are you using? What error message or behavior are you experiencing?
When you extract the archive, you typically find: Always source Cisco software directly from official channels
: 32-bit (x86) and 64-bit (x64) installers (e.g., .exe or .msi files) for Windows 10 and Windows 11.
| Router Model | USB Console Chipset | Recommended Driver Source | | ---------------------- | ------------------------- | ---------------------------------------------------------- | | | Exar/MaxLinear XR21V1410 | asr-9xx_usbconsole_drivers.zip (or built-in Linux/macOS drivers) | | Cisco 2900/3900 ISR G2 | Cisco (Silicon Labs CP210x) | Cisco USB Console Driver 3.1 or Silicon Labs CP210x | | Cisco 1100-4G/8G ISR | Silicon Labs CP210x | Silicon Labs CP210x Universal Windows Driver | | Cisco 4221 ISR | FTDI chipset or CP210x | Official Cisco 3.1 driver or CP210x driver as applicable |
The name is an abbreviation for "short link", but if you get the words "shrink" and "link" together, the result is shlink too. It is also the sound made by a sword being unsheathed.
Shlink is a PHP-based open source project, distributed under
the MIT license and hosted
on Github.
It is built with cutting edge technologies, such
as Mezzio, Doctrine and Symfony.