Press the [TARE] key. The main weight display will instantly drop back down to 0.000 , and a status indicator will light up.
Routine maintenance ensures accurate weights and extends the lifespan of the thermal printhead. Cleaning the Thermal Printhead
Taring isn’t just for bowls. Use it to calculate net weight of multiple ingredients in one container. digi sm500 scale user manual exclusive
: The standard user interface for daily operations, supporting both manual and batch weighing. Label Editing : Custom label formats can be designed and uploaded via connections. Networking
Use a certified 500g weight or an equivalent known mass. Press the [TARE] key
Remove external drafts, clean under the scale platter, and level the leveling feet. PLU file not found
: The scale supports up to 80mm wide labels, allowing for detailed ingredients, traceability data, and barcodes. Centralized Control : Using application software like Cleaning the Thermal Printhead Taring isn’t just for
Connects to legacy POS systems or external barcode scanners.
: Specifically optimized for accuracy in varied applications, with standard display resolutions of 1/3,000 to 1/7,500 .
Ensure the scale display reads exactly 0.000 with the stable indicator arrow illuminated.
| Error Message / Symptom | Possible Cause | Recommended Solution | | :--- | :--- | :--- | | | Data writing error or corrupted file in the PLU data transfer. | Try a partial reset of the scale. | | "Overload" or Error | Weight exceeds maximum load by more than 5 divisions. | Remove the excessive weight immediately to prevent load cell damage. | | "Under weight" Error | Weight is at or below -20% of Maximum Load, indicating signal noise or a physical obstruction. | Check for foreign objects under the platter and ensure the scale is not being pulled or tugged. | | "Low Battery" Message | Internal battery charge is critically low. | Recharge the battery immediately to avoid inaccurate readings or damage. | | Display Keeps Blinking | After startup, scale cannot stabilize a zero reading. | Check for vibrations, air currents, or objects touching the platform. | | Scale Won't Turn On | Power supply failure, internal fuse, or motherboard issue. | Check the power cord and outlet. If it starts but shuts down, a hardware component may be faulty. | | "srv extra memory" Error | A "Server Extra Memory" error, likely a firmware or internal memory issue. | Perform a full reset . If the problem persists, the firmware may need to be re-flashed. |