Security is paramount when handling surveillance infrastructure tools. Follow these guidelines to safely download the software:
Once support sends back the final XML file, open the SADP tool again. Go to -> "Import File" . Select the file received from support. Create a new password and click Confirm. Alternative Reset Methods (2026 Updated)
: Input the complete serial number and the exact 4-digit year, 2-digit month, and 2-digit day into the Password Reset Helper interface. Hikvision Password Reset Helper 1.1.0.1 Download
Downloading from "Hikvision-Tools.com," "ResetHelperFree.net," or any pop-up that asks you to complete a survey, enter credit card details, or disable your antivirus entirely.
The tool's interface simplifies the password reset into five straightforward steps, with the option to skip steps 3 and 4 in many cases. Select the file received from support
Launch the application. Click the or Search button. The software will automatically broadcast a discovery packet across your network and list all connected Hikvision devices along with their IP addresses, start ports, and current software versions. Step 2: Export the Device XML File
If the Hikvision Password Reset Helper 1.1.0.1 does not work for your specific firmware, consider these alternatives: Downloading from "Hikvision-Tools
It is important to note that this tool works specifically with older firmware versions (generally pre-2017) or devices that support the XML/security code reset method.
: Check the device's internal start time or date through the SADP tool. Note that this is the device's internal clock time , which may differ from the actual current date if the device lacks internet access or has an expired CMOS battery.
Always scan the downloaded file with VirusTotal, but understand that 2-3 detections out of 60 engines are typical for password recovery tools.
For newer devices or for a more secure approach, Hikvision provides several official methods.