Initialize the licensing request by running the following TSM command:

Troubleshooting quick hits

The website will generate an activation response file (usually activation.tlf ). Download this file.

: Click Choose File , select your offline.tlq file, and click Upload Activation File .

Run tsm licenses get-offline-activation-file -> Upload to site -> Run tsm licenses activate -f [file] . Requires Tableau Desktop

If you change the hardware (RAM, CPU, or Hard Drive) on the server between generating the request file and applying the license, the activation will fail. The offline.tlq file contains a hardware hash. If you upgrade hardware, you must generate a new request file.

On your internet-connected device:

On the offline machine, open Tableau and navigate to > Manage Product Keys .