: Ensure the plugin explicitly supports your specific version of osTicket (e.g., v1.17, v1.18).
: Synchronizes ticket statuses between osTicket and JIRA projects.
Reduce manual workload and keep your ticket queue organized with these automation-focused options. AI Spam Closer osticket plugins list
Move the .phar file into your server’s include/plugins/ directory using an FTP client or SSH.
Connects osTicket to your organization's centralized directory. Staff and clients can log in using their standard corporate credentials. It can also automatically populate user profile information (like phone numbers and departments) upon first login. : Ensure the plugin explicitly supports your specific
Monitors stagnant tickets and automatically closes them after a customized number of days of user inactivity.
But today, the plugins listed above are battle-tested and production-ready. AI Spam Closer Move the
This represents a starting point for customizing your support system. By implementing these tools—specifically the Attachments on S3 and OAuth2 authentication plugins—you can ensure your instance is secure, fast, and highly efficient.
| Plugin Name | Description | Key Feature | |-------------|-------------|--------------| | | Real-time charts & KPIs | Agent performance metrics | | Export to CSV/Excel | Custom report builder | Scheduled email reports | | Time Tracking | Billable hours & work logs | Invoicing export |
osTicket plugins offer a powerful way to extend the functionality of your osTicket system, enabling you to customize it to meet your specific needs. With a wide range of plugins available, you can automate repetitive tasks, streamline workflows, and enhance the overall efficiency of your support team. Whether you're looking for free or premium plugins, this comprehensive list and review should help you find the perfect plugin for your osTicket system.
Embeds images and files directly in the ticket thread for quick viewing. Subticket Manager