As reported by Copytechnet forums , a faulty firmware push or corrupted firmware update can trigger this error across multiple machine models.
Cables connecting the operation panel to the controller board may have become loose or damaged.
Hardware degradation within the touchscreen display assembly itself. sc67310 ricoh error free
When this error occurs, the machine typically stops printing and displays "Service Required" on the operation panel.
The code is a specific Service Call (error) code for Ricoh multifunction printers (specifically the Pro C5100/C5110 series). The number "10" likely refers to a sub-code or a specific counter, but the core issue is SC673 . As reported by Copytechnet forums , a faulty
: Incompatible software versions between the engine and the controller boards. Step-by-Step Fixes to Clear the Error 1. Basic Power Cycle (Soft Reset)
Open the controller cover and ensure all cables, especially those connected to the BICU board and operation panel, are firmly seated. When this error occurs, the machine typically stops
If all the above fails, the main controller board (CTL) has a hardware failure. This is rare but happens, especially after a power surge or years of heavy use.
The primary cause of this error is a within the machine's hardware. Specific triggers often include:
If the basic troubleshooting steps do not resolve the SC67310 error, you may need to perform more advanced troubleshooting procedures:
Ricoh regularly releases firmware updates that patch communication bugs. In some cases, an outdated firmware version on either the controller or the Smart Operation Panel can cause the Flair communication protocol to fail.